Answering Services
Answering Services
What can professional answering services do for your business? At AnswerNow! Inc., we understand that businesses need to maximize efficiency and productivity. Our answering services help you do that.
As your answering services provider, we handle your incoming calls and customer service inquiries efficiently and effectively. Your staff becomes more productive; you save money. This allows you more time for direct income-generating activities to grow your business. In fact, our full-service approach means that you can choose to enjoy a four day work week while we pick up the slack on the fifth day! That’s the kind of peace of mind you get when you hire AnswerNow! Inc. to manage your company’s answering services.
No matter what your unique needs are, our customized answering services are there for you and your customers 24 hours a day, 7 days a week, 365 days a year. We’re there for your business even when you can’t be!
Review our comprehensive answering services below to learn more about what AnswerNow! can do for your business, and contact us today for a custom quote!
Overflow Calls
Even during regular business hours, you and your staff may not be able to handle all incoming calls. Let us answer your overflow calls for you, and your customers won’t become agitated waiting on hold or repeatedly leaving messages.
24-Hour Messaging
Customers expect more from companies today than they ever have. They expect answering services to be available at hours most convenient to them! AnswerNow! makes sure your customers are taken care of around the clock with 24-hour messaging. We can even act as a full-service virtual receptionist, allowing you to save thousands of dollars every year! Our professional answering service providers will take messages, forward calls, and manage your other virtual reception needs for less than an on-site receptionist. We even offer fax messaging – we’ll send a printed record of your incoming calls directly to your fax machine.
Bilingual Call Centers
Does your company need to communicate with customers in languages other than English? Our bilingual answering services give you an increasingly customer-friendly call center. We offer remote bilingual call centers capable of addressing the needs of Spanish, French, German, and Italian-speaking customers. Our call centers can even operate as a full-service help desk, offering knowledgeable answers to common customer questions about your products.
Incoming Telemarketing / Market Research
Our answering services allow your company to take a more aggressive stance on telemarketing or market research, even if you don’t have the available full-time staff. We offer incoming telemarketing and product hotlines where we answer pre-sale questions and assist in driving more sales of your products and services. We can also conduct telephone surveys, helping you learn more about whom your customers are and what they really want.
Please call a member of our sales staff at 1-800-226-0491.