Other Services

Bilingual Order Entry
Answering questions isn’t enough. Your answering service provider should be able to help you run a more profitable business. Let your bilingual call center do more – AnswerNow! can process telephone orders for your company in English, Spanish, French, German, or Italian so you never miss a sale!

Dealer Locator
Help your clients find you! Assign a number or an option in our phone tree to help your potential and existing customers find your nearest location or that of your product’s dealer. This 411-type service is customized to your business and/or product. Never miss another sale because your customer couldn’t find out where to buy!

Email Response / Support
While many customer service and support inquiries come via phone, another helpful option for your clients is an email response service that facilitates the same function. Unfortunately, this can be costly to set up on your own and time-consuming to execute. Solve this problem by extending your Help Desk options with AnswerNow! to include Email Response / Support, ensuring your customers have 24/7 responses when needed in the matter that is most convenient for them.

Data Entry
Let us keep track of your customer’s essential data for you! Even if a potential customer doesn’t buy a product right away, we will obtain and process crucial data and forward it to your company’s appropriate department for future sales opportunities.

Live Chat
Our customer support and help desk offerings are not just limited to the telephone. Taking advantage of online technologies, we are more than happy to live chat with current and potential customers via custom instant messaging and chat programs. This ensures your clients receive the most applicable information in a way that is convenient for them. You want an answering and help desk service that caters to your customer’s needs; what better way to do that than offer a multitude of communications offerings?

Appointment Reminders
Your clients will be reminded of their appointments with you via pre-recorded, automated appointment reminder notifications. We’ll relay the contact name, location, and time (along with any other pertinent information you choose) to your client. This efficient service helps to keep your company running smoothly while avoiding no-shows, missed appointments, and other conflicts.