Keeping Your Data Safe
ByWith each passing year, criminals are finding new ways to tap into accounts, hack codes, and find out even the most secure data and information. I’m sure 2011 will be no different with new phishing schemes, viruses and security breach stories in the news. This puts pressure on answering service companies to keep information safe and available only to the people who pertain to the project they are assigned.
We at AnswerNow! would like to think of ourselves as more than just an answering service. We are a trusted business partner that you can safely put your most important projects and data with. AnswerNow! takes all steps necessary to protect any information and data that is provided by you and your customers. Our Team Members are put through extensive training to learn the importance of confidentiality. We use only the most secure software and programs to maintain databases and customer information. We maintain those programs and keep up to date anti-virus software and firewalls on all computers used within the company. Team Members are only allowed access to the Operations Room via access card and leave all personal items, including purses, cell phones and other items in lockers while they are working.
What we are trying to say is AnswerNow! has your business’ best interests at heart and we work very hard to treat your business like it is our very own by protecting you and your customer’s sensitive information.



Confidentiality is key. I think that’s one of the apprehensions people have about outsourced call-centers and call answering services is that the privacy is not managed by the same company.
Thank you Jean! We absolutely agree, which is why we are so adamant about keeping our clients information safe and private.